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Privacy Policy

Last updated: March 2025

1. Introduction

Outbound OS (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and Service. By using Outbound OS, you consent to the practices described here.

2. Information we collect

We collect information you provide directly (e.g. account registration, name, email, payment details), usage data (how you use the Service, logs, and analytics), and technical data (IP address, browser type, device information). When you connect third-party tools (e.g. CRM, email-sending tools), we receive data made available by those integrations in accordance with their permissions.

3. How we use your information

We use your information to provide, operate, and improve the Service; to process payments and communicate with you; to enforce our terms and protect security; and to comply with legal obligations. We may use aggregated or anonymized data for analytics and product improvement. We do not sell your personal information to third parties.

4. Data sharing and third parties

We may share data with service providers that help us run the Service (e.g. hosting, payments, email, analytics), under contracts that require them to protect your data. We may disclose information if required by law or to protect our rights and safety. When you use integrations, the relevant third party’s privacy policy applies to their processing of your data.

5. Data retention and security

We retain your data for as long as your account is active or as needed to provide the Service and fulfill the purposes in this policy. After account termination we may retain certain data for legal, security, or operational reasons. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. You can update account details in the Service and contact us to exercise other rights. If you are in the EEA or UK, you may have the right to lodge a complaint with a supervisory authority.

7. Cookies and similar technologies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may affect the functionality of the Service.

8. Changes and contact

We may update this Privacy Policy from time to time. We will post the updated version on our website and indicate the last updated date. Continued use of the Service after changes constitutes acceptance. For questions or requests regarding this Privacy Policy or your data, contact us through the support or contact channels provided in the Service or on our website.

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